Return Policy

Return Policy

Sale Items

For any sale items, you may exchange for another item or store credit.


All Co’coon shapewear items are eligible for return or exchange within 30 days of delivery. We want to make sure you feel comfortable, beautiful, and empowered in our shapewear. Try our shapewear for 30-days and take our pieces for a test-drive. If you are not totally in love with it, simply exchange or return it for a full refund.

Returns or exchanges are only accepted for orders made through our website.

**Restrictions apply

For any returns or exchange, please contact us at with your order number.

Gift Cards

All purchases made with Co’coon Gift Cards are not subject for Refund. Gift Cards are not Cashable. 

Corporate Returns

For any inquiry regarding corporate returns, please email


Exchanges are only accepted once per same reference (Example: Ref 2406 – Black – Small).

Common Returns Questions

Can I return or exchange an online purchase in store?

No, you can ONLY return or exchange ONLINE orders through our website

Is it easy to exchange items?

Totally. Just email us to with your order number and  and we will send you a return label for FREE. Pleas add RETURN and your order # in the subject line. 

How soon will I receive my store credit?

As soon as our team gets your return, you’ll get your store credit or refund within 10 days.

Can I return for a refund?

Yes, all returnable items purchased through our website can be returned for a full refund. It will be issued to your original payment method, minus shipping costs.

Can you clarify shipping costs?

Co’coon Shapewear cover the return shipping fees for exchanges and refunds. Please note, the shipping fees on your original order are non-refundable.

What if I have more questions?

We're here to help, send us an email